Our Traingift FAQs

Do you have a question about our gift cards for rail travel? Feel free to browse our extensive FAQs that cover all the most-asked questions about buying and redeeming our train gift cards.

How can we help?

Do you still have a question?

CONTACT TRAINGIFT

If you haven’t found the answer to your question within our FAQs, please complete the form on our Contact Us page and our Traingift customer service team will be in touch with you as soon as possible (usually within a few hours).

CUSTOMER SERVICE HOURS

Our incredible Traingift customer service is here to help you with any question you have related to our train gift vouchers, 24 hours a day, every day.